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Privacy Policy

The privacy policy provides information on how Raize the Bar website manages personal information collected, through this website. Your data is incredibly significant to us. Raize the Bar uses and stores your data for fulfilling a contract with you to manage your event or private dining, and/or for marketing with your consent. You may withdraw consent for marketing at any time.

What is personal information?

When registering on our website, as appropriate, you may be asked to enter your name, contact number, email address and other miscellaneous details to help you get access to the website’s full functionality. Other personal information can be any opinion whether true or not, recorded in a material form or not, identity may be apparent or reasonably be ascertained, will be revealed to us.

Types of information we collect:

We may request information in several areas of our website, including but not limited to when you:

  • use our Online Reservations
  • submit enquiries and feedback forms
  • response to different types of communications (e.g. Surveys, promotional offers, or reservation confirmations)

We endeavour to collect information strictly in accordance with this Privacy Statement. The types of personally identifiable information (hereinafter collectively referred to as either "the Data" or "personal data") that we collect may include but not be limited to:

  • Name
  • Personal Identification Data
  • E-mail address
  • Telephone Number
  • Credit card information including name of cardholder, credit card number, credit card billing address and expiry date
  • Any other relevant information for any of the purposes as mentioned herein below
  • We may also collect non-personally identifiable information about you, such as your use of our websites, communication preferences, food/beverage preferences, and responses to promotional offers and surveys.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, book a table, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serves you.
  • To allow us to provide better service to you by responding to your customer service requests.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies

To enhance your experience on our website, some of our web pages may use "cookies." Cookies are text files that we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally-identifiable information unless you choose to provide this information to us by, for example, registering for one of our services. However, once you choose to furnish the site with your personally-identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your username and/or password in password-protected areas, and to offer you products, programs, or services.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.